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Instructional Design
I would be happy to go over any sample listed here in more detail if you have questions. I have also linked some of the files so you can see the full version of what I created. I cannot publicly display material from Verizon.
Created with Photoshop, Storyline, Camtasia, Polly, Illustrator and Animation software. Includes, basic branching, javascript, and animation
Created with: InDesign/Illustrator (all artwork by me) Use: Job Aid company wide, including external customers
Created with: InDesign/Illustrator/Photoshop (most artwork by me) Use: training, including external customers
Created with: Robohelp. Co-authored text, created graphics and help system. Use: Online Help, used for classroom training, online training and help file
Use: User manual. Co-authored text. Created graphics and layout.
This was an interactive demo I created for sales/marketing and customers. It was not intended to be instructional, but many customers liked it and used it.
Created with: InDesign/Photoshop/Illustrator, used custom graphics and stock art Use: internal and external training for customers
A video sample of UPK work.
This is a video on how I developed this training example. I cannot show the whole example, but here is a small sample based on the course requirements.
Created using Word, stock art and I created all forms. Worked with SMEs for content.
Created: Word/Photoshop/Illustrator/SnagIt Use: Customer facing material/educational
Educational Poster - Created: InDesign/Photoshop/Illustrator - Use: Operations Training
Operations Overview - Created: InDesign/Photoshop/Illustrator - Use: On-boarding and customer education
Presorter Best Practice - Created: Word/Photoshop/Illustrator - Use: Training guide for operations
Job aids
Created using InDesign, created template, all art (including photography) and used photoshop.
Created using InDesign/Illustrator created template and all art. Text from SME.
Created using InDesign & Illustrator. All created by me.